Immigrant, Refugee & Settlement Hub @ 791

Settlement, Employment, Mentoring, and Language Services for Newcomers

The Immigrant, Refugee and Settlement (IRS) hub – The Hub@791 –  is a newly coordinated suite of programs and services to support the social, civic and economic integration of newcomers to Canada.

IRS programs operate like a “hub,” delivering a hybrid model of classroom and online learning, as well as itinerant programs and services to meet the needs of immigrants and refugees in the various communities within the Greater Toronto Area (GTA).

At Skills for Change we have experienced settlement counsellors who facilitate the social, economic and civic integration of immigrants and refugees in Canada. Services provided include:

Settlement Services for Adults

  • Information sessions
  • Workshops
  • Referrals
  • Mentoring support
  • Individual and/or family counselling

Settlement Services for Youth (ages 16-29)

  • Peer to peer mentoring
  • Workshops
  • Homework clubs
  • Settlement Counselling

Counsellors availability:

Monday to Friday: 9am to 5pm.

Saturday from: 9am to 3pm.

Calling in advance for an appointment is recommended.

Newcomer Employment Workshop

Our workshops last 2 weeks, Mondays to Thursdays, from 9:30am to 3pm. The training provided is a blended model, which includes classroom and online delivery. Topics include:

  • Strategic Job Search
  • Targeted Resumes/Cover Letters
  • Interview for Success
  • Labour Market Information
  • Cross-cultural and Workplace Communication
  • Individual Employment Counselling

Pronunciation for Interviews

  • Free one-on-one career coaching
  • Practice your pronunciation in interviewing scenarios


Resume / Cover Letter

  • Free one-on-one career coaching
  • Create a powerful resume and a strong cover letter


Eligibility Criteria:

  • Permanent Resident, Convention Refugee or live in caregivers
  • Minimum CLB level 4

Workshops Schedule:

  • May 25-27, 2022
  • June 22-24, 2022
  • July 20-22, 2022
  • August 22-24, 2022

Leadership Program

Our leadership program is designed for youth ages 16-29, Mondays to Fridays, from 9:30am to 3pm. Training includes:

  • Life skills
  • Peer to peer mentoring
  • Information sessions with guest speakers
  • Employment preparation
  • Individual employment/settlement counselling
  • Online and classroom delivery

Eligibility Criteria:

  • Permanent Resident, Convention Refugee or live in caregivers
  • Minimum CLB level 4
  • Youth ages 16-29

For more information about youth leadership services please contact:


Tel: 416.658.3101 ext. 221

Mentoring is a great way to learn about your settlement options, employment in your field/profession, increase your networks and improve your English. Mentoring may be offered individually or in a group for a period of 4 months.

These services are provided to Permanent Residents, Convention Refugees or live in caregivers. See below the eligibility criteria for each type of mentoring support provided:

Employment Mentoring:

  • Minimum 2 years of professional experience outside of Canada
  • Minimum CLB level 7
  • Completed an employment preparation workshop

Settlement Mentoring:

  • Preferred English language level: CLB 4 (lower levels depends on availability of mentors)

Language Mentoring:

  • CLB 4+ (lower levels depends on availability of mentors)

Click here for more information about our Mentoring for Change program.


Learn terminology specific to your profession, improve your English and learn how to target your resume, interview successfully and secure a job in your profession or related to your profession. Enhanced Language Training (ELT) is an intensive five-week program that helps raise your English proficiency and assists you in finding work in your field. NEW ELT for Construction Trades coming soon. Click here for more information.



  • Permanent Resident or Convention Refugee
  • Internationally trained or educated Engineers, IT and Construction Trades
  • CLB 6+
  • Language level must be assessed and referred to the program by the YMCA


Do you want to master medical terminology? Then, sign for the ESL/Medical Terminology program. This program will help you enhance your medical terminology while developing English communication skills that are helpful in a medical office setting. Click here for more information.



  • 18 years of age or older
  • First language is not English or French
  • Intermediate level of English (CLB 5-7)
  • Have completed high school AND are not currently enrolled in any publicly supported day school in Ontario


Improve your English and learn about Canadian history, culture, cross-cultural communication, workplace culture and go on field trips. Language Instruction for Newcomers to Canada (LINC) students have access to settlement related information sessions, workshops and individual settlement counselling. Click here for more information.



  • Permanent Resident or Convention Refugee
  • Language level must be assessed and referred to the program by the YMCA


Skills for Change’s IRS Hub is located at:

791 St. Clair Avenue West

Toronto, ON M6C 1B7

Contact us today!

Send us an e-mail, give us a call, or use the contact form in this page.

  • 416.658.3101 ext. 0

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