JOB CLASSIFICATION: Bridge2Work Specialist
DEPARTMENT: Pre-Apprenticeship and Skilled Trades
COMPANY: Skills for Change
LOCATION: 30 Weston Rd Unit 309A 2nd Floor (Upper Level), Toronto, Ontario M6N 0A7
REPORTS TO: Supervisor, Programs and Services
CONTRACT TYPE: Permanent full time (Union)
HOURS: 35 hours per week (Monday- Friday, with occasional evening and/or weekend hours)
PAY RATE: $ 27.00 per hour
START DATE: Immediately
GENERAL ACCOUNTABILITY:
With over 39 years of operations, Skills for Change is a highly respected non-profit with a province wide reputation for pioneering programs that respond to shifting immigration and workplace trends and lead to employment. Skills for Change provides multi-sited employment, job skills, career exploration through mentoring and entrepreneurship, job development, mental health and wellness, language and settlement programs and services throughout the Greater Toronto and Hamilton Areas.
PROGRAM NATURE AND SCOPE:
The purpose of this Bridge2Work program is to support clients in their path to skills training and employment in the skill trades sector through the Carpentry Pre-Apprenticeship Training Program in partnership with Humber College. This program assists unemployed and low-income clients with an opportunity to pursue a new career in the Skilled Trades sector by providing information and referrals, skills assessments, career action plans, individual/group employment counseling, workshops related to workplace inclusion, job search, and retention, and placement and employment supports.
SPECIFIC ACCOUNTABILITIES:
Network with community agencies and perform community outreach visits to promote and raise profile of Skills for Change and Bridge2Work programs
Provide clients with information sessions on Skills for Change programs as well as all relevant resources and services available in the community
Conduct information sessions and Common assessment intakes, provide one on one counseling support and guidance as well as develop client career action plans
Research and keep updated on the Skills Trade Apprenticeship process and existing labor market information for the Carpentry sector.
Works with clients with specialized needs and assist them with navigating their career transitions and addressing their barriers in achieving their career goals
Support clients towards their employment action plan, including job search preparation, understanding the labour market demands, managing their expectations, supporting their job search activities, assisting them to match resumes with job postings and prepare them for interviews, monitor their work placements, and support their job readiness and retention once employed.
Provide clients with wraparound supports through referring them to appropriate services to address their needs
Facilitate Workplace preparation and essential skills workshops that include career planning, employer expectations, workplace empowerment and advancement, and gender-sensitive training
Develop, implement and revise as necessary an effective marketing strategy to build employer contacts as well as a strategy for marketing the Employment and Training Incentives for Employers
Market clients to potential employers and help clients find paid work placements
Assist employers in developing on-the-job training plans and monitoring of placements
Conduct site visits assessing the appropriateness of the workplace and the capacity of the employer to provide a positive experience and work-related training
Liaise with partners to develop and support clients through the training and placement
Coordinate peer mentorship networking and individual sessions between clients and alumni
Work with the partners and team to develop and support job retention strategies both from an employer and client perspective
Maintain client case management files, update client information on Funders’ and Agency required databases (EOIS-CaMS, Salesforce) and track and produce all statistical reports as required by the program, including preparing client testimonials and success stories
Follow up with clients at regular intervals as mandated or required by the program
SECONDARY DUTIES
Participate and assist in the organization, marketing, and promotion of various events such as employer engagement, mentoring, networking sessions, special events etc.
Conduct outreach in the community to promote Employment Ontario and other Skills for Change programs and services
Work as part of the agency, EO and Bridge2Work specialists’ teams to ensure smooth delivery and coordination of services to clients
Support with the facilitation of employment workshops at Skills for Change sites and in the community
Maintain positive professional relationships and communication links with public and other relevant community resources
Participate in the agency distribution, collection, and analysis of participant surveys and other evaluation and tracking procedures
Evaluate the effectiveness of service delivery and present solutions to enhance services on an ongoing basis
Handle additional tasks as required by the Site Supervisor and Senior Manager of Programs and Services
Participate in all meetings as required
SKILLS, EDUCATION & ATTRIBUTES:
Post-Secondary degree in social work and/or credentials as a Social Worker, Community (Support) Worker, or Career Counsellor required.
Minimum 3 years of experience providing wrap-around supports, job coaching and counselling for women, youth, newcomers and immigrants, and individuals in receipt of social assistance required
Experienced with building relationships with employers to establish placement and employment opportunities
Knowledge and understanding of adult learning principles
Knowledge of, and familiarity with skills trade labour market information and the provincial licensing requirements
Knowledge of all community resources that can support marginalized women, in order to provide the necessary guidance and referrals
Sensitivity to, and understanding of, issues and barriers to employment faced by women, immigrants, youth and other disadvantaged groups
Excellent employment counseling and facilitation skills
Excellent verbal, written communication and customer service skill
Excellent teamwork and positive attitude towards change
Strong Problem-solving skills and organizational skills
Proficiency in Windows, MS Office, ability to deliver PowerPoint presentations
Knowledge of Salesforce and EOIS-CaMS is an asset
Position requires travel; car is an asset
PLEASE SEND YOUR APPLICATION TO:
Skills for Change provides learning and training opportunities for immigrants, refugees and equity seeking groups to access and fully participate in the workplace and wider community to persons with disabilities to newcomers to Canada (including refugees) to Indigenous peoples to members of a visible minority to children or youth to seniors to the LGBTQ2 community.
Skills for Change offers accommodation for applicants with disabilities in each stage of the hiring process. If you are contacted regarding a job opportunity, please advise if you require accommodation. This document is available in alternate format on request.
We thank all applicants for their interest in this position, however only those selected for an interview will be contacted