Privacy Policy

Email

When you send us an email, you provide us with your name and email address, along with any other information included in the body of your email. This information may be shared with persons outside of Skills for Change only when necessary to respond effectively to your query. We retain all email correspondence indefinitely to improve our services based on user feedback.

Privacy Policy

Skills for Change is committed to ensuring the protection of personal information of our employees, customers, stakeholders, and users of the Skills for Change website. It is fundamental to how we operate in all our relationships, both online and offline: we are committed to keeping personal information accurate, confidential, secure, and private.

Skills for Change’s policy is simple: we collect personal information about you only when you knowingly and willingly provide it, and we will not share or profit from the distribution of personal data beyond its intended use.

Our practices conform to the Canadian Standards Association (CSA) Model Code for the Protection of Personal Information (CAN/CSA – Q830-06). The code consists of ten interrelated principles outlined below:

The Ten Privacy Principles:

Principle 1 – Accountability

Skills for Change is responsible for all personal information under its control, including any personal information disclosed to third parties for processing. We have established policies and procedures to comply with our privacy code and have designated one or more persons accountable for compliance.

Principle 2 – Identifying Purposes

Skills for Change will identify the purposes for collecting personal information prior to or at the time it is provided. Personal information will not be used for a purpose not previously identified without further individual consent, unless the new purpose is required by law.

Principle 3 – Consent

The knowledge and consent of the individual are required for the collection, use, or disclosure of personal information, except where that information is depersonalized for generic demographic analysis.

Principle 4 – Limiting Collection

The collection of personal information shall be limited to that which is necessary for the purposes identified by Skills for Change.

Principle 5 – Limiting Use, Disclosure, and Retention

Personal information will not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law. Personal information shall be retained only as long as necessary for the fulfillment of those purposes.

Principle 6 – Accuracy

Personal information shall be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.

Principle 7 – Safeguarding Customer Information

Skills for Change protects personal information with safeguards appropriate to the sensitivity of the information.

Principle 8 – Openness

Skills for Change will make specific information about its personal information management policies and practices readily available to any member of the general public.

Principle 9 – Customer Access

Upon request, Skills for Change will inform individuals of the existence, use, and disclosure of their personal information and provide access to that information. Individuals shall be able to verify the accuracy and completeness of their information and may request amendments as appropriate.

Principle 10 – Handling Customer Complaints and Suggestions

Skills for Change will provide procedures to receive and respond to complaints or inquiries about policies and practices relating to the handling of personal information.

Cookies

Cookies are small text files transferred to your hard drive by a web server. Because cookies only contain text, they cannot transmit a virus or damage your system. They are commonly used to determine return visitors to a site, record your preferences, shopping cart activity, registration information, pages viewed, or items purchased.

Skills for Change uses cookies to allow users to maintain a logged-in state when accessing web services or private member areas. No personal information is involved in providing this feature.

You can set your browser to accept cookies openly, notify you before accepting cookies, or refuse cookies altogether.

Member Confidentiality

Every member of Skills for Change is required to sign a “Confidentiality Agreement” that ensures the secure handling of business information. This agreement demonstrates our collective and individual commitment to protecting the confidentiality of the information we handle, including “user information.”

Limitation of Liability

Complete confidentiality and security are not yet possible over the Internet. Internet use and communication are subject to interception, loss, and alteration. Where you provide personal information on any site, it is possible for a third party to view that information. For example, messages to newsgroups have sometimes resulted in unsolicited email from spammers. You acknowledge and agree that Skills for Change shall not be responsible for any damages you may suffer as a result of the transmission of confidential or sensitive information over the Internet and that all such communications will be at your own risk.

Contact Us

We hope you find this statement informative and clear. Please email us at info@skillsforchange.org with any questions or requests for further information. Alternatively, contact us in writing at:

Skills for Change

791 St. Clair Avenue West

Toronto, Ontario

M6C 1B7

Updates

Skills for Change reserves the right to update and amend this policy as deemed necessary. Please check back regularly for changes. This version was updated on December 10, 2024.