DEPARTMENT: Program Marketing 

COMPANY: Skills for Change 

LOCATION: 791 St. Clair Ave West, Toronto 

REPORTS TO: Supervisor, Employer Engagement 



JOB GROUP: Employer Engagement and Program Marketing 

CONTRACT TYPE: Contract (Union) 

HOURS: 35 hours per week (Monday-Friday, with occasional evening 

and/or weekend hours) 

PAY RATE: $20.52 

START DATE: January 13, 2020 

END DATE: March 31, 2020 (extension based on funding) 


INTERNAL POSTING: December 18, 2019 

EXTERNAL POSTING: December 27, 2019 

GENERAL ACCOUNTABILITY: With 37 years of operations, Skills for Change is a highly respected non-profit with a province wide reputation for pioneering programs that respond to shifting immigration and workplace trends and lead to employment. Skills for Change provides multi-sited employment, job skills, career exploration through mentoring and entrepreneurship, job development, and language and settlement programs and services throughout the Greater Toronto and Hamilton Areas. 

PROGRAM NATURE AND SCOPE: To provide high quality and responsive services to support refugee and immigrants successfully adjust, integrate into the Canadian environment and become self-sufficient. This role will assist with the recruitment and matching of clients with a mentor and to recruit employers to support clients mentoring and employment needs. Reporting to the Supervisor, Employer Engagement 


◉ Provide information to clients regarding SfC employment programs and services.

◉ Assist with community outreach, as required.

◉ Manage job fairs, recruitment events, mentoring events – tracking pre and post event registration, developing logistics plan.

◉ Assist with marketing and communications for employment-related programs and events.

◉ Assist in the development of tracking information related to program marketing efforts for employment programs.

◉ Manage employer accounts, maintain and report tracking information of employer engagement initiatives undertaken to enhance employer relationship

◉ Provide continuous mentor matching and support to ensure

◉ Establish goals to expand and continually improve employer engagement with mentoring overtime and measure the efficiency of this engagement, in terms of impact on clients matches to employed outcome workshops

◉ Develop a mentoring recruitment and engagement strategy for employers and individual mentors. Recruit mentors for clients with a focus on supporting their networking and employment goals.

◉ Market mentoring to community agencies, especially partners, to stimulate client referrals.

◉ COJG administration including site visits, form collection, data entry into CAMS, Salesforce and claims forms processing

◉ Facilitate screening of mentor/mentee matches and ensure orientation completion

◉ Match mentee clients with established mentor and social mentoring activities and events including info sessions, mentoring events, special mentoring activities.

◉ Execute other duties and tasks required by the Supervisor of Employer Engagement and Program Marketing

◉ Participate in agency marketing and promotion to various stakeholders including networking sessions and special events.

◉ Maintain positive professional relationships and communication links with public and other relevant community resources.

◉ Participate in the agency distribution, collection, and analysis of participant surveys and other evaluation and tracking procedures

◉ Share information relevant to inform in-demand skills and education training to SFC

◉ Stay abreast of clients market-demand trends, changes in various sectors/industries

◉ Develop and strengthen ties between our Employer engagement strategy and the full array of current Skills for Change programs and services.

◉ Update internal and external databases (TRIEC, Salesforce) with mentoring mentor/mentee matching.

◉ Continually review and update the mentor database in order to facilitate effective matching, ensuring relevant mentoring opportunities.

◉ Maintain client case management files, follow up with clients and update required statistical reports

◉ Handle additional tasks as required by the Supervisor and Manager of Programs and Services.

◉ Participate in all meetings and Agency events as required ◉ Provide general administrative support and contribute to projects as assigned by the supervisor. 


◉ Post-Secondary degree in marketing, administration, social services, immigrant settlement or any other related discipline is required

◉ At least 2 years experience in client relationship management, or recruitment strategies, marketing to employers through various sales approaches and business acumen

◉ Excellent facilitation and employment counselling skills

◉ Experience in vocational counselling with adults an asset

◉ Strong interpersonal and client focused skills as well as a positive attitude towards change

◉ Demonstrated ability to develop goals and action plans with participants

◉ Excellent verbal, written communication and presentation skills

◉ Proficiency in MS Office, Google suite and ability to create and deliver presentations

◉ Superb time management and teamwork skills

◉ Knowledge of the current labour market, employer expectations, training and education requirements

◉ Understanding of issues of concern to refugee and immigrants

◉ This position requires travel a valid Ontario Driver’s License and access to a vehicle for the purpose of on-site visits is an asset

◉ Ability to secure a Police Vulnerable Sector Check is mandatory and must be provided prior to starting employment. 


Skills for Change offers accommodation for applicants with disabilities in each stage of the hiring process. If you are contacted regarding a job opportunity, please advise if you require accommodation. This document is available in alternate format on request. 

We thank all applicants for their interest in this position, however only those selected for an interview will be contacted.