Date(s) - 26/03/2019 - 29/03/2019
10:00 am - 1:30 pm
Join Skills for Change for a free 4-day Customer Service workshop to jump-start your career in customer service!
Are you interested in working in Retail, Food Service, Call centre or Office Reception?
Join us for a 4-day free training session which will include a Cash Register Hands-on Training.
A Certification of Completion will be provided at the end of the program and there will be 2- 4 weeks optional unpaid placement for those who interested in seeking immediate employment in the Retail Industry or related jobs.
Financial Incentive will be provided to those registered clients who secure employment after going through the program.
Preparing to work in Customer Service
Topics Covered include:
- What makes for excellent customer service?
- Employer Expectations: Punctuality, Accountability, Team Work, Honesty, Initiative, Dress-code etc
- Effective Communication
- Conflict Resolution
- Cross-Cultural Communication
- Hands-on Cash Register Training
- Job Search Strategies
- Resume Targeting
- Interviewing with confidence
Employment Ontario West | Stockyards Location
30 Weston Road, Unit A309 – Upper Level
Toronto, Ontario M6N 0A7